In a significant move to streamline enterprise AI adoption, AI platform provider VOICERAcx.ai and voice technology specialist BOTNOI today announced a strategic partnership. The collaboration will combine VOICERA’s comprehensive AI agent ecosystem with BOTNOI’s advanced, culturally-nuanced voice recognition and enterprise training programs, targeting large organizations in the ASEAN, U.S., and Canadian markets.
The partnership aims to address a critical gap in the market by offering an integrated solution that pairs a powerful technology platform with the specialized training required for successful implementation. By merging VOICERA’s “Sovereign AI” platform—which includes agents for voice, chat, email, and social media—with BOTNOI’s expertise in tailoring text-to-speech and speech recognition for local languages and dialects, the two companies plan to deliver more natural and effective human-AI interactions.
At the core of the collaboration is a joint offering that provides enterprises with trial access to VOICERA’s full suite of AI tools while their teams undergo specialized AI adoption training from BOTNOI. This dual approach is designed to lower implementation risks and accelerate the time-to-value for businesses looking to enhance both customer experience (CX) and employee experience (EX).
This partnership is about removing the barriers to large-scale AI adoption. Enterprises need more than just a platform; they need a clear path to integration and employee empowerment.
By combining our robust AI ecosystem with BOTNOI’s exceptional voice technology and training, we are providing a complete solution that enables organizations to deploy sophisticated AI with confidence.”
A key feature of the alliance is the integration of BOTNOI’s sophisticated voice technology into VOICERA’s enterprise outbound dialer and Voice AI agents. This enhancement will allow for more authentic, culturally-aware proactive customer engagement, a critical factor for success in the linguistically diverse ASEAN region.
Dr.Winn Voravuthikunchai, CEO of BOTNOI said, “True connection with a global audience happens when technology understands local nuances. Our strength lies in making AI interactions feel natural and authentic, regardless of the language. Together with VOICERA, we are not just selling technology; we are building internal capabilities within our client organizations, ensuring they can leverage AI for meaningful, long-term growth.”
Coordinated Go-to-Market Strategy
The collaboration will leverage the rapid digital transformation across Southeast Asia, offering highly localized solutions that cater to the region’s diverse languages and business cultures.
In the U.S. and Canada, the focus will be on mature enterprises seeking to boost operational efficiency and customer engagement with sophisticated, scalable AI technologies.
By combining a proven AI platform with expert training, the partnership aims to empower organizations to move quickly from initial exploration to full-scale AI implementation, building sustainable internal skills along the way.
The integrated solutions and joint training programs from VOICERA and BOTNOI are available immediately to enterprises across the ASEAN, U.S., and Canadian markets. Dedicated support teams have been established in each region to manage deployment and provide ongoing optimization.
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